Saturday 28 July 2012

LE04: Three Monks


"Coming together is a beginning.
Keeping together is progress.
Working together is success. "

           ~ Henry Ford

Teachings from Zen are usually short and delightful. This short movie is a beautiful adaptation of a Chinese proverb: one monk will shoulder two buckets of water; two monks will share the load, but add a third and no one will want to fetch water. I found it inspiring and really worth to ponder about.  Although it does not contain any dialogues but it still imparts some important lessons in management. It can be watched here.




Method 1: One monk fetches the water

The monk fetches the water faithfully and regularly every day. As his needs are limited he doesn’t mind carrying two buckets with a stick on his shoulders.

Method 2: Two monks fetch the water

When the second monk moves in then the first monk thinks of distributing his work. Initially they both fight over how to carry water but later on they find a solution. They find a pole and jointly fetch a single bucket of water every day. Although they work as a team but it seems as if they are not satisfied with each other.

Method 3: Three monks working as team to fetch out water

When the third monk moves in, both monks try to delegate entire work to the newcomer. Infact, third monk fetches the water once but he consumes all by himself. After arguing with each other constantly over whose turn it is to fetch the water, nobody goes to fetch the water. No water gets fetched even after they all are thirsty. 






Lessons Learnt



Continuous Improvement

Method 1 and Method 2 are the examples of using old techniques but continuous improvements over time. It leads to better efficiency and process improvement.

Productivity

Method 2 brings us to an old debate Individual Vs Team Productivity. As per productivity analysis method 2 is more productive than method 1. To make it clearer, here is a table illustrating the productivity statistics in either case. Assuming 1 Man uses 1 unit of energy to lift 1 bucket. 
Event
Output (No. of buckets)
Input(Worker Energy units)
Productivity = Output/Input
1 Man – 2 buckets
2
2
1
2 Men – 1 bucket
1
0.5
2

Innovation

Transition from method 2 to method 3 is innovation.  When the monastery is on fire they realise that it is better to think in terms of team goals rather than individualistic goals. The monk at the bottom fills the buckets, the middle monk works on pulley system and the third monk at the top douses the fire with water in the bucket. This shows difficult situation inspires ingenious solutions. 

Responsibility

This story teaches a gentle, humorous lesson about responsibility. Three monks allow personal pride to interfere with the performance of daily tasks, each believing that the other two should be the ones to go downhill to fetch water. When a fire breaks out, however, they understand how silly they’ve been and work together to save the temple.

Work for each other, no selfishness

The great Russian writer, Fyodor Dostoyevsky, once wrote "I say let the world go to hell, but I should always have my tea." The story of the three monks teaches us that everyone is capable of being selfish, but doing so diminishes our ability to cooperate with one another. People must rise among themselves and see the group as whole. People must be deliberative in their collective decision making.


Pursuit of Excellence

Increase in excellence directly leads to the increase in effective productivity. Excellence can be defined as the product of efficiency and effectiveness. Moving from method 2 to method 3 is the increase in excellence. In the story there is no dearth of talent as all three monks are equally capable, but still as a team they struggle.



Conclusion

The moral of the story, sane group can make bad group decisions if the group dynamics is bad.

Sunday 8 July 2012

LE03 Valley Crossing Activity



Dr. Mandi is back, and this time with a complete new activity for our class. The latest activity is Valley Crossing. The activity shows the importance of working as a team for the overall success. Each member has different role but there is no differentiation.

Valley Crossing??? What exactly it is?


 Problem Statement:

Task given to a group of three people is to cross over from left side of the valley to the right side of the valley by taking the support of the pole as shown in the cartoon. Direct jumping and attempts are considered fatal and not welcomed at all.

Some Given Conditions:

Person can’t cross over directly by jumping hence width must be greater than one footstep. At the same time the width must not exceed two footsteps otherwise it won’t be possible to cross with 3 member team.

 Solution: 

 Following are the 9 steps to cross the bridge:


A. Safe - Both the legs of the person have full support
B. Half Risky – One leg in the air and the other leg has support
C. Full risky - Both the legs are in the air without any support


LESSONS LEARNT

Communication


While crossing valley each member communicates with a predetermined signal. There is always interdependence among team members. Proper communication is required to eliminate confusion. Similarly in an organisation effective communication channels help in timely completion of projects and thereby increasing efficiency and quality.


Trust


Very first thing is to cultivate trust in the team.  If there is no professional trust among group members, team will never perform at par.Addressing issues directly and by sharing relevant information helps to develop trust among team members.

Coordination


Co-ordination means to integrate all the activities of an organisation. It is done for achieving the goals of the organisation. There must be proper co-ordination throughout the organisation. It encourages team spirit, gives proper direction, facilitates motivation and helps in making optimum utilization of resources.


In the end one can say that teamwork can be likened to two compounds, almost essential to modern life. It's the glue which keeps a team together, a bond which promotes strength, unity, reliability and support.




Wednesday 4 July 2012

LE02: Management lessons from Khan Academy



Introduction

The Khan Academy is a non-profit educational organization, created in 2006 by Bangladeshi American educator Salman Khan, a graduate of MIT and Harvard Business School.  Khan quit his job in finance as a hedge fund analyst at Connective Capital Management in 2009 to work on his mission of "providing a high quality education to anyone, anywhere". This led to the birth of www.khanacademy.org


What it is all about? Its Mission and Vision

Vision: Khan’s vision is to provide "tens of thousands of videos in pretty much every subject" and to create "the world's first free, world-class virtual school where anyone can learn anything."

Mission: To provide a high quality education to anyone, anywhere.
The website provides a free online collection of more than 3200 micro lectures via video tutorial on mathematics, history, healthcare and medicine, finance, physics, chemistry, biology, astronomy, economics, cosmology, organic chemistry, microeconomics, microeconomics and computer science.

How is it changing the rules of Education?

1      Low Teacher Student Ratio: The biggest problem in primary education sector in India is very low teacher to student ratio 30:1. With increase in internet penetration across geographical boundaries of India Khanacademy.org can provide free informative lectures at home. The short-term goal is to help the average student become proficient in subjects with which he or she has trouble.

2    Rote Learning:  Also some students are not able to all learn at the same rate, thus either holding back the faster ones or leaving behind those that need more help. But now kids can learn online at school  replacing teachers’ rote lectures



3    Challenge for classroom teachers:  This is a new challenge for classroom teachers. They need to develop students as thinkers.  Now, the site’s video tutorials are sequenced, so students can move through increasing levels of competency on the path to mastery. This is how video games work, but until now, it’s not how schools traditionally have operated.



 Business Revenue Model

The project is funded by donations. Khan Academy is a not-for-profit organization with significant backing from the Bill & Melinda Gates Foundation and Google. Several people have made US$10,000 contributions; Ann and John Doerr gave $100,000; total revenue is about $150,000 in donations. Additionally, it also earned $2,000 a month from ads on the Web site in 2010, until Khan Academy ceased to accept advertising. 

In 2010, Google announced it would give the Khan Academy $2 million for creating more courses and for translating the core library into the world’s most widely spoken languages, as part of their Project 10100.

Khan Academy has eclipsed MIT's Open Courseware (OCW) in terms of videos viewed—its YouTube channel has over 150 million total views, compared to MIT's 38 million. It also has twice as many subscribers, at more than 320,000.


Theory Y

Khanacademy believes in theory Y. If a student is provided with ample learning opportunities then sky is the limit for him/her.